Your complete satisfaction is guaranteed. If you are not fully satisfied with any Ivy Off product, simply contact us by email at firstname.lastname@example.org to receive a Return Merchandise Authorization (RMA) and return it within 30 days from the date of purchase, postage prepaid.
The RMA number must be visible on the front of the package.
You will be notified by email of your refund to the credit card originally used. You must have purchased your Ivy Off product from this website.
You will receive a full refund less original shipping charges.
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